Refund Policy

Welcome to Chitrolipi!

Refunds - Because of Digital/ Virtual Resources, we don't entertain any refund against any successful purchase except duplicate purchase.

In case of Unsuccessful download after payment, you can download the product later from your dashboard.

In case of Successful payment, but failed purchase, send us your transaction id/screenshot of successful payment via whatsapp +919064244341 at this number. We'll response within 3 hour.

In case of Unsuccessful payment, where amount has been deducted , the amount will be refunded back to your account within 7 business days/ as per your bank's policy.

At Chitrolipi, we ensure that the Resources are as it is described in Details. Please read detailed descriptions thoroughly before making a purchase. Software versions, Color Mode, Resolutions etc parameters are crucial for design resources, and we can't exchange/ change if the description & files are same, but you Thought/ Expected something else. If you have got any broken/ incomplete file, you can download that resource again from dashboard.

But in case of multiple purchases of the same resource , you can:

a) get a refund, or

b) get another resource of your choice of equal value.

After you've got access to the resource, if the file is lost due to computer format/ mobile format or corruption, login to your account & download previously purchased files.

If there is any product upgrade or bug fixing, you can get the upgraded version as per the product update policy.

You are advised to store your Account username & passord in a safe place or memorise it

If you reopen your Account you'll lost access to previous Account's resources. Refunds - Because of Digital/ Virtual Resources, we entertain no refund on any product.

Said Refund Policy is provided through our website in open access. Please note that when purchasing a product through our website you are, as a customer, considered to be aware of our Refund Policy statements.

Last Updated 05th April, 2024